Features
Everything that ships with Oralink — line by line.
Grouped to mirror the pain points dental practices report most often with incumbent platforms. If something here matters to your practice and we don't cover it, tell us.
Architecture & pricing
What's in this group
Cloud-native architecture
No on-prem server, no overnight backup tapes. Multi-location practices see unified data the moment it's saved. Staff can work securely from any browser — front desk, operatory, or home office.
- Encrypted at rest and in transit
- Multi-location ready out of the box
- Secure remote access for credentialed staff
Transparent, all-inclusive pricing
What's in the brochure is what's on the invoice. E-prescribing, meaningful-use modules, core reporting, and patient communications are included in every tier — not priced per provider as add-ons.
- Three published tiers
- E-prescribing included for every provider
- No surprise per-feature fees
Day-to-day use
What's in this group
Fast, modern reporting
Reports load in under a second. Save the views you live in. Allocate payments down to the procedure so you always know exactly what each dollar was for — without keeping a paper notebook.
- Sub-second loads on standard reports
- Procedure-level payment allocation
- Saved views per user, shared with the team
A modern interface
Designed in 2026, not 2010. Built with continuous input from practicing dentists, hygienists, and front-office leads. We redesign annually with documented research — not because a marketing team got bored.
- Keyboard-first workflows
- Touch and stylus support in the operatory
- Annual design review with practicing dentists
Reliable performance
Autoscaling infrastructure means Monday at 8am performs like Wednesday at 2pm. 99.9% uptime SLA on every paid tier. No peak-hour slowdowns and no "have you tried restarting the server?".
- 99.9% uptime SLA
- Autoscaling — peak hours feel the same as off-peak
- Status page with live incident updates
Non-disruptive updates
We ship daily. Deployments run off-hours on a schedule you can see. No mid-morning reboots, no "please don't open the schedule for 20 minutes."
- Off-hours deployment windows
- Zero-downtime releases
- Public changelog so the team knows what shipped
Integrations & support
What's in this group
Imaging that just works
Native, vendor-tested integrations with the major X-ray and intraoral camera platforms. Patient records stay clean — we deduplicate on import so a single patient stays a single patient.
- Native integrations with major imaging vendors
- Automatic duplicate detection on patient import
- DICOM and standard image-format support
Support that responds
In-app chat staffed by people who have used dental software. Median first response is under 10 minutes during business hours. No phone trees, no email queues, no tier-one runaround.
- Median first response: under 10 minutes
- Direct in-app chat — no separate ticketing portal
- Escalation to engineering when needed
Getting in & getting out
What's in this group
Onboarding in days, not weeks
Guided setup with a sandbox loaded with your own data. Role-based training tracks for front office, clinical, and admin — self-paced or live. See it, click it, go live.
- Sandbox provisioned in minutes
- Role-based training tracks
- Concierge support on launch day
Cancel anytime
Month-to-month available on every tier. Full data export in standard formats. No 90-day notice clauses, no "a representative will reach out," no retention games.
- Month-to-month billing available
- Full export in CSV and standard healthcare formats
- Self-serve cancellation in account settings
Want to see all of this on your own data?
We'll load a sandbox from your current PMS export and walk you through the parts that matter most to your practice.