Why switch
A side-by-side look at what changes when you move to Oralink.
Drawn from aggregated, public reviews of incumbent dental practice management software — and how Oralink handles each point. Factual, not snarky.
Compare
Typical incumbent experience vs. Oralink
Each row maps to a complaint category dental practices report most frequently in public reviews.
| Concern | Typical incumbent experience | Oralink |
|---|---|---|
| Pricing model | Per-provider add-ons, quote-based | All-inclusive tiers, listed publicly |
| Hosting | On-prem server required | Fully cloud-hosted |
| Reporting | Slow loads, no procedure-level payment allocation | Sub-second reports, full allocation |
| Interface | Dated, 2010-era UI | Modern, redesigned annually |
| Performance | Peak-hour slowdowns | Autoscaling, no slowdowns |
| Updates | Disruptive, during business hours | Off-hours, zero downtime |
| Imaging integration | Frequent issues, duplicate records | Native vendor integrations |
| Support | Long hold times, inconsistent | In-app chat, ~10 min median |
| Training | Full day in-person required | Self-serve + optional live sessions |
| Cancellation | Difficult, billing continues | Self-serve, month-to-month |
Sources are documented in our research article.
Migration support
We handle the conversion — at no charge.
Bring an export from your current platform. Our migration team maps the data so your team doesn't have to.
From Dentrix
Patient records, ledger, schedule, imaging.
From Eaglesoft
Patient records, ledger, schedule, imaging.
From Open Dental
Patient records, ledger, schedule, imaging.
Don't see your current platform?
We've handled migrations from less-common PMS platforms too. Send us a sample export and we'll tell you exactly what we can move.